1. How to become a member of this site?

You can login in our website to purchase on line. Click the Register button,fulfill all your necessary and effective information, then submit your application. Website system will automatically congratulate you succeeded to become one of our valued customers. All the process only takes few minutes.Once you become our member, you can place orders on website directly.If you still have any questions about how to register, welcome to leave your message on our website, our professional staff will reply you in 24 hours.

2.How to order?

3. Do you ship the goods to another country?

Yes! We ship the goods worldwide.

4. I can't find the item I'm looking for. How can I search for it?

Search for the item by keyword, otherwise you can either search the name of the item or a style number of the item ( ID ). Meanwhile, we welcome you to inform us your any ideal item which is not found on our website. And we will let you know if we have your item in stock as soon as possible .

5. Does the price cover shipping charge or not?

Price is for the wholesale price including shipping charge.But the min-order-quantity is 100 pcs.

6. Could you tell me your minimal order?

We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers, we would like to accept 12 pieces in one item or mix all kinds of items as our minimal order! You can set up a trial order to inspect the high quality of our products and our best service. Any dissidence please consults with our sales staff.

7. Is the underwear on your website original?

The underwear are neither fake nor authentic. These underwear have no right to exist. They do not appear in the brands catalogs, but they exist. One could think that they are fake, but they are sold on the most selling websites of the Internet. The manufacture techniques are identical to the authentic ones, because they are made in the same factories.
These factories allow themselves many freedoms, and big brands have no appeal in this domain because in Asia, these practices are legal and authorized. If these factories were to close down, brands' businesses would be paralyzed.
There are two qualitative sorts of underwear: the 1st choice and the 2d choice, but it is very difficult to distinguish them since the quality of the work is identical. On www.underwear-wholesaler.com, you buy top quality underwear, because they are directly imported from China and Thailand or Italy sites of production.
Verify in the shops distributing these big brands: the 1st choice models of underwear are sold with the label "MADE IN", whereas the underwear of 2nd choice of identical quality often present a light defect, which allows them to sell the items at very low prices.The underwear we carry on are replicas of the original brand and are in brand new, dead stock condition. Our manufacturers uphold the highest standards.

8. What if my order is not sent?

Orders that are not delivered due to an incomplete or incorrect address provided, thus, please confirm your contact information with us before package is shipped out.
Additionally, orders that are abandoned by the customer for any reason will not be sent to the customer and will only be resent upon the transaction confirmed again.

9.What is your returns and refund policy?

Returns of defected item within 7 days of receipt, could be exchanged, and if a refund is requested, the refund will be issued based on full amount paid minus shipping charges.Returns must be the original conditions,tags and labels must still be attached with no sign of removal, and the original packaging materials must be included.

10. How to ship and check order For oversea, we highly recommend all our dear customers to check?

Send by EMS UPS and FEDEX Express Companies. As they are much faster and safer.
FedEx Express: www .Fedex.com
EMS Express:www. ems. com.cn
UPS Express: www. ups. com
Tracking Number will be provided after we ship out the package.

10. How long does it take for delivery

Generally speaking, it takes 4-6 working days for the delivery.